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Returns & Replacements
Nor-Sky Pet Supply LLC wants you to be satisfied with the service we provide. We will accept the return of any item that is damaged during it’s shipment to you, or if the product is defective. We require that you inspect your shipment upon receiving it. If a package appears to be damaged at the time of delivery, you have the right to refuse it. We ask that if there is a problem with your order that you give us a call at 970-663-4561 between the hours of 9:00AM to 5:00PM or email us at describing the issue. Please retain the original shipping cartons, as examination by Freight inspectors may be necessary. Nor-Sky will issue a Return Authorization Number (RA#) if product warrants return.

Please return the item, with RA #, from Nor-Sky, to the address listed below. You will either receive credit or product will be replaced.